Effective Date: March 13, 2025
This Privacy Policy explains how RAAC (“we”, “us”, “our”) collects, uses, and discloses information when you visit and use raac.io (the “Service”). By accessing or using our Service, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
a. Personal Data
- Voluntary Information: We may collect personally identifiable information (such as your name and email address) when you voluntarily provide it to us. This information is only used for purposes you have consented to (e.g., contacting you with service-related updates).
b. Usage Data
- Automatic Collection: We collect non-personal data about your visit to our Service, including your IP address, browser type, operating system, pages visited, and time spent on pages. This data is used to understand user interaction with our Service.
c. Cookies and Tracking Technologies
- Cookies: We use cookies and similar tracking technologies to track activity on our Service and store certain information.
- Managing Cookies: You can instruct your browser to refuse cookies; however, this may limit your ability to use some parts of our Service.
2. How We Use Your Information
We use the collected data for several purposes, including:
- Providing and Improving the Service: To operate, maintain, and improve our website.
- Analytics and Diagnostics: To analyze how the Service is used and to diagnose technical issues.
- Customer Support: To respond to your inquiries and provide customer support.
- Legal Compliance: To enforce our policies and comply with legal obligations.
3. Third-Party Tools
a. Google Analytics
We use Google Analytics to collect and analyze data about how our Service is used. Google Analytics gathers information such as:
- The pages you visit,
- Time spent on the website,
- The referring source of your visit.
This information is anonymized and used solely to improve our Service.
b. Sentry
We use Sentry for error monitoring and performance tracking. Sentry collects error logs and relevant metadata to help us identify and resolve issues with our website.
4. Geoblocking
Our Service employs geoblocking technology to determine the geographical region of your visit. This is done anonymously by analyzing non-personally identifiable data such as your IP address. The sole purpose of this geolocation check is to enforce regional access restrictions as required by law or company policy. The geographical data is not stored long term or used for any other purposes.
5. Data Security
We implement commercially reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission or storage is 100% secure.
6. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page along with a revised “Effective Date.” We encourage you to review this Privacy Policy periodically for any changes.
7. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
- Email: admin@raac.io
- Website: RAAC.io